Technology Services
Structured Cabling

All of USIS’s integrated cabling work is completed to meet the most stringent guidelines of national, regional and industry standards. Our design, integration and installation of conduits for fiber and copper distribution systems, wireless systems and infrastructure, create the provisional transportation of information to its required destinations.

Additionally, we offer our clients managed services technical and project management maintenance contracts, and operate a centralized 24 x 7 rapid-response call center, which dispatches 20,000 tickets annually.

Structured Cabling services include:

Project management
Moves, adds and changes
Single-site or campus environment
Documentation team to provide CAD Drawings, Certifications and Warranties
Cable management incorporating Smart Objects software
Certified test reports on your entire system prior to commissioning
Trained and certified by our own BICSI RCDDs

IT Support Services

USIS provides a wide variety of technology services, specializing in support of enterprise network data and voice systems. Our team includes knowledgeable and professional project managers, network engineers and technicians with broad expertise in design, implementation and support.

IT Support Services include:

Long & short term dedicated on-site services
Data & Voice Technicians & Analysts
Data Center Technicians
Network Engineers
Project Managers
Inventory Analysts
Staging, configuration and installation of network routers, switches and servers
LAN & WAN network design and support
Structured cabling / network integration
Network moves, adds, changes and deletions (MACDs) including PBXs, trading turret systems, data network devices,
IP and digital telephones, servers, PCs and other desktop equipment
Break / Fix Field Service support - 24 x 7 rapid-response call center
Build-out of data centers, telecom rooms and IDF closets
Decommission of end-of-life network equipment
Smart Hands Service support
Server and desktop relocation and support of server migration projects
Implementation of wireless solutions including site surveys, mapping & analysis
Creation and updating of detailed network drawings and databases
Carrier facility testing and validation
Major restack planning, management & support
Post-move Day Two production support
Planning, management and support of network upgrades
Large-scale IP phone deployments
Acceptance testing and documentation

Burn-in and Staging Center

At USIS, we understand the challenges companies face when tasked with updating their Information Technology networks and systems. The larger the rollout, the more components there are to be received, inventoried, configured, tested, shipped and installed. USIS’s Staging and Logistics Services were developed to manage the entire process.

Our burn-in and staging center has all of the essential components and experienced personnel to meet the demands of the largest projects. Our team of staging and logistics professionals works with client managers to ensure superior quality service for systems integration and deployment.

Burn-in and Staging services include:

Receive & inventory routers, switches, servers, PCs, wireless devices, IP phones, peripheral devices, etc.
Asset Tracking via USIS Equipment Management System (EMS) with web portal access to clients reporting on all
Inspect all delivered equipment and initiate RMA orders for any damaged units
Assemble chassis and associated components to client specifications
Load client-specified OS / IOS, images and custom configurations
Minimum 24-hour burn-in and testing of installed software and configurations
Labeling of all components to naming conventions specified by client
Direct shipping to client locations ensuring proper delivery and hand-off
On-site installation, testing, troubleshooting and turnover to client NOC
Day-Two support
Single point of accountability for staging, inventory management, shipping and deployment allows clients to focus on other core business activities
Defective components are quickly identified and replaced prior to deployment
Ability to accelerate installation times and maximize client system availability

Burn-in and Staging Center features:

2000 square foot TIA-942-compliant data center
Dual 15-ton computer-grade HVAC units
Capacity for 50+ Ortronics racks
Liebert Uninterruptible Power Supply
Even distribution of 110 V & 208 V power to racks
24-port Cat6E panel and 12-port fiber panel to each rack
20,000 square feet of secured storage space
Loading dock to accommodate simultaneous inside delivery of 2 semi-trailers
Fleet of 60 USIS-owed trucks ranging from cargo van to semi-trailer

Documentation Solutions

USIS's documentation provides management with flexible and powerful tools to monitor, measure, secure and provide information regarding all corporate and government compliance concerns, accounting and real estate evaluations.

Utilizing software based systems for managing networks, clients are assured that information is accurate and time and money are saved against all future change requirements.

USIS's Document Solutions provide:

Detailed graphical representation of the physical network components from the structured cabling and communication assets, to the riser cable and data center configurations
Data associated with each graphic implementation of cable management and asset control system
Move, add and change (MAC) records manipulated graphically or within an in-house developed application, which features an automated MAC ticket generator
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